How long does it take to set up FuelSetu?
Most customers are up and running within 5-6 days. This includes initial setup, configuration of your dispensers, nozzles, fuel variants, and staff roles. Our team handles everything.
What roles does FuelSetu support?
FuelSetu supports 4 distinct roles: Superadmin (Owner) with full multi-outlet control, Supervisor (Manager) for daily operations, Operator (Pump Attendant) with a simple shift interface, and B2B Customer (Fleet Owner) with a self-service credit portal.
Does FuelSetu work offline?
Yes! Core operations like recording sales and nozzle readings work without internet. Data automatically syncs when connection is restored. Perfect for remote pump locations.
How does the B2B credit system work?
Create B2B customer accounts with credit limits. Each customer gets a unique QR code. Operator scans the QR, amount is auto-debited from credit balance. Customers can manage fleet vehicles, view transactions, and download statements from their own portal.
Can I manage multiple pump locations?
Absolutely. Add multiple outlets under one organization. The "All Outlets" dashboard gives you a combined view with aggregated data, and you can switch between outlets instantly.
What fuel types are supported?
FuelSetu supports custom fuel variants including Petrol, Diesel, Power Petrol, Premium Diesel, CNG (kg-based), and AdBlue. Each variant gets a unique color code, separate pricing, and variant-wise reports.
Is my data secure?
Absolutely. 256-bit encryption, role-based API security with JWT authentication, request signing, and rate limiting. All data stored in Indian cloud data centers with automated daily backups and full audit logs.
Can I try before I buy?
Yes! 7-day free trial with full features. No credit card required. Book a demo above to get started with a personalized walkthrough.
What is petrol pump management software?
FuelSetu is a petrol pump management software that helps track sales, stock, and staff operations efficiently.
How can I track fuel stock accurately?
FuelSetu tracks every litre across the full lifecycle — opening dip, deliveries, sales by nozzle, internal transfers and closing dip — and reconciles them automatically. You get tank-wise live stock, calibration-chart based dip-to-volume conversion, automatic variance detection between book and physical stock, and push alerts when any tank drops below your configured threshold (default 1,000 L). Daily, weekly and monthly stock registers export as PDF for your inspector and audit trail.
How to prevent fuel leakage?
Leakage shows up as variance between physical dip and book stock. FuelSetu flags it the moment it happens — every shift end compares totalizer-based sales + transfers against the dip drop, and any mismatch beyond your tolerance triggers an instant push alert to the owner and supervisor. You also get nozzle-level discrepancy tracking, tank dip variances posted as journal vouchers in Zoho Books, and a 9-tab shift detail view that pinpoints exactly which shift and which nozzle the loss came from. Most pumps recover the cost of FuelSetu in the first month from leakage savings alone.
Does FuelSetu push my data to my accountant's software?
Yes — full Zoho Books integration with 100% transaction coverage. Tap "Run Sync Now" and every invoice, payment, expense, salary, and tax register flows into Zoho Books, deduplicated and audited.
Can I run doorstep / bowser deliveries through FuelSetu?
Yes. Dedicated bowser + tanker module with gantry-based metering, per-delivery invoices, and zero-double-counting accounting.
Do you support trade discounts on credit sales?
Yes — three modes (%, flat amount, per-litre). Customer ledger stays at the net amount, your operator shift never shows false discrepancy.
Which Indian languages does the app support?
Five — English, Hindi (हिन्दी), Marathi (मराठी), Tamil (தமிழ்) and Telugu (తెలుగు). Every screen, alert, button, calendar, and report header is translated. Operators pick their language from settings; their selection persists across sessions. Tier-2 and tier-3 pump owners report 20% faster operator onboarding when the app speaks the local language.
Do you integrate with Tally?
Yes — two ways. (1) Native Tally Connector — a small Windows app that pairs once with your FuelSetu account, then automatically posts sales, payments, expenses, and journal vouchers into your Tally ERP/Prime instance via XML hooks. (2) Tally XML Export — for offline Tally users, export any date range as a Tally-importable XML file and send it to your accountant on WhatsApp. Same idempotent, audit-logged engine as our Zoho sync.
Can FuelSetu reconcile my POS machine?
Yes. We have direct API integration with Paytm Business, PhonePe Business and Razorpay — real-time settlement matching. For traditional bank-issued POS machines (HDFC, ICICI, Axis), supervisors snap a photo of the end-of-day thermal receipt and our OCR reads the settlement totals. Either way, card collections are automatically matched against shift discrepancy, with variance alerts firing before the supervisor signs off.
